The Brushler Walkthrough — Every Screen in the App

1

The whole crew's week on one screen

Every technician, every route, every day — with the weekly defaults underneath so the pattern holds without anyone rebuilding it each Monday. Progress rings show what is actually done, not what was planned.

Weekly route assignments as the default pattern
Per-tech counts and completion at a glance
Drill from the crew view into one tech's whole week

For the office: you stop asking who went where. For the business: the schedule is a thing that exists, not a thing in someone's head.

2

Move work without rebuilding the week

Someone calls in sick, a gate is locked, a customer asks for Thursday. Select the stops, pick a tech and a date, move them. The weekly defaults stay intact underneath — a temporary change stays temporary.

Multi-select stops, move them in one action
Reassign to another technician or another day
Route assignments move separately from one-off stops

For the tech: the change is on their phone before they get back in the truck. For the business: covering an absence takes a minute, not an evening.

3

Work orders that don't fall through

Filter cleans, equipment repairs, green-to-clean recoveries. Assigned, scheduled, estimated and tracked from unstarted to complete — with the parts and the labour attached so it bills without a second conversation.

Unassigned, open, this week, or the whole month
Typed and colour-coded: equipment repair, chemical balance
Counts you can act on — upcoming, unfinished, completed

For the tech: the repair they flagged in June doesn't come back as a complaint in August. For the business: extra work you already did actually gets billed, which is usually the fastest revenue in the business.

4

Templates for the jobs you quote every week

The same five jobs make up most of the extra work in any pool business. Build each one once — tasks, parts, photo rules, description — and every future work order starts complete instead of blank.

Tasks and shopping items attached to the template
Photo requirements per job type, enforced in the field
Type auto-normalised so reporting stays clean

For the tech: nothing to remember and nothing to type. For the business: two technicians doing the same job produce the same record.

5

Quotes that become work, then invoices

Price it, send it, and when it is approved it becomes a scheduled work order carrying its own line items. Nothing is re-entered between the quote and the invoice, because it is the same record moving forward.

Draft, sent, approved and converted, tracked per tech
Deposit up front, on completion, or both
QuickBooks item codes mapped for deposits and credits

For the office: the approved quote is already the job. For the business: a quote that converts does not create a second round of data entry.

6

Invoices built from the work, not retyped

The service happened, so the invoice already exists — line items, quantities, service dates, the work order it came from. Review it, adjust it if you need to, then push it to QuickBooks Online.

Preview every invoice before anything is sent
Edit lines, add a discount, see original against edited
Built in QuickBooks against the matched customer record

For the office: billing day stops being a day. For the business: nothing is invoiced from memory, so nothing is invoiced wrong.

7

Bill the way your business actually bills

Upfront, end-of-month on completed visits only, or end-of-month in full. Calendar months or 28-day cycles. Per customer overrides where a legacy arrangement needs to survive the switch.

Calendar month, or 4-week cycles at 13 bills a year
Prorate on completed visits, or bill the full month
Automatic generation on each customer's billing day
Tech pay and service rates feed margin directly

For the office: you do not change how you bill to suit the software. For the business: the end-of-month rule is explicit, so a visit pushed into next month cannot quietly bill twice or not at all.

8

Where the month actually stands

Billed, collected, outstanding and profit — for the month or any range you pick. Then dig in: uninvoiced customers, uninvoiced work orders, supplies bought but not yet dropped off, and who has paid.

Billed against collected against still owed
Counts of what has not been invoiced yet
Supplies purchased but not delivered, tracked separately

For the office: the number you would have built a spreadsheet for. For the business: uninvoiced work is visible while you can still do something about it.

9

Margin per stop, per route, per tech

Theoretical against completed: what the book should earn if every visit happens, against what actually happened. Revenue, technician pay, chemical cost and parts, broken out — so margin is a measurement rather than an estimate.

Theoretical and completed side by side, with margin percent
Chemicals and shopping items separated from labour
Work-order profit scoped on its own
Supply spend counted against the revenue it produced

For the business: you find out which customers are quietly unprofitable while you can still reprice them, rather than at tax time.

10

Who owes you, and which routes carry the business

Receivables by customer with what is due and what has been paid. Route analysis down to the individual stop, week by week, so you can see the margin on a route before you decide to grow it.

Filter by not created, unsent, unpaid, paid, past due
Per-tech, per-week, per-day, per-customer margin
Line-item detail behind every number

For the business: you know which route to add a tech to, and which customer to have a conversation with, before either becomes urgent.

11

Open the truck door, see the day

Today's stops in the order they will be hit, with status on each. Open a stop for the gate code, the location note, the customer's mobile — call or text without leaving the screen. Drag to reorder when the day changes.

Live status per stop: unstarted, in progress, complete
Phone, text and location notes on the stop itself
Reorder and save, or revert if it was a mistake

For the tech: everything needed for the next stop is on one screen. For the business: you can see the day progressing without ringing anyone.

12

Stop driving the long way round

Every stop on the map, numbered in the order they will be hit. Optimise from wherever the truck actually is right now — not from the depot at 6am, which is a route nobody drives. Then hand off to Apple or Google Maps for the turn-by-turn.

Optimise from the current stop, mid-route
The stop list and the map are the same thing
Turn-by-turn in the maps app the tech already uses

For the tech: less driving, same pay per stop. For the business: fuel and hours come down without anyone being told to hurry.

13

Start the stop, work the checklist

A timer that records real time on site, including pauses, and a checklist that has to be worked rather than remembered. If there is no signal in the back yard it all queues locally and syncs when the phone finds a bar.

Work time recorded separately from total time
Required checklist items, configurable per business
Full offline mode — photos included — with visible sync state

For the tech: no signal is not an outage, and the work is not lost. For the business: time on site is a number you have, not a claim.

14

Readings and dosages, in two taps

Chlorine, pH, alkalinity, cyanuric acid, hardness — tapped from the values that actually occur, not typed into a free field. Dosages the same way, priced at your cost so the chemical margin lands in the report by itself.

Tap targets instead of a numeric keyboard in the sun
Readings and chemicals configurable per business
Chemical cost and revenue flow straight into margin

For the tech: the chemistry is logged before the lid is back on. For the business: chemical spend per pool stops being a guess.

15

Parts and notes, priced as you go

A skimmer basket goes on the shopping list with its cost and its price, so the markup is captured at the moment it is used. Notes can be flagged for the office. And if the pool was just treated, the unsafe-to-swim window gets set right there.

Shopping items with cost, price and purchased/delivered state
Notes flagged to the office, archived when handled
Unsafe-to-swim window of 24hr, 48hr, 72hr or a week

For the tech: the part they fitted is already on the invoice. For the business: parts stop leaking, and the safety notice is documented.

16

Every customer, and everything about them

Service address and billing address, billing timing and cycle, gate code, estimated minutes on site, the QuickBooks customer it maps to, and the location photos that tell a covering tech which gate to use.

Billing overrides per customer where they are needed
Route assignments and open work orders on the file
Location photos of the equipment pad, gate and access

For the tech: a route they have never driven is still obvious. For the business: holiday cover stops being a risk.

17

Photos that prove it, and the email that sends them

Photos are attached to the visit, not to a text thread. The customer gets a branded email the same evening with the checklist, the readings, the dosages and the pictures — from your domain, not ours.

Separate email photos and equipment photos
Photo requirements enforceable per job type
Sent from your verified sending domain with your reply-to

For the tech: no arguments about whether the pool was serviced. For the business: the thing customers show their neighbours has your name on it.

18

And it's on the record. Permanently.

Every visit, going back as far as you have been running: who serviced it, how long they were there, what they read, what they added, what they photographed. Searchable, and yours to export whenever you want it.

Full history per customer, expandable per visit
Work time, pauses, checklist, readings, dosages, photos
Exportable at any time, in full

For the business: a disputed visit is settled in about ten seconds, and a customer who leaves takes no institutional knowledge with them.

19

Who can see what, and who can do what

Role templates rather than per-person permission lists. Technicians see their own dashboard and their own routes; managers see the team; admin sees everything. Protected system roles cannot be edited into a hole.

Role templates with per-area permissions
Dashboard, customers, routes, billing and reports scoped separately
System roles locked, custom roles created freely

For the business: a technician's phone is not a window into your receivables.

20

Your standards, applied everywhere

Which readings your techs record, which chemicals and at what cost, what the service checklist contains, whether photos are required. Set once, applied to every stop, every tech, every day.

Readings, dosages and checklist items configured per business
Photos required for completion, or not
Notes, shopping items and supply lists in one place
Supply runs recorded against the vendor and the invoice

For the tech: the app asks for exactly what this business wants. For the business: consistency without supervision.

21

Your data in, and your data out

Import your customers and service history from what you use now. Export the whole thing to CSV whenever you want. Notification preferences per category, and the sending domain for customer email under your control.